Satisfaction survey Human resources HR Satisfaction Survey 2025 From which unit/service are you from ? - តើអ្នកមកពីអង្គភាព/សេវាកម្មមួយណា? * BAIA IVC Immunology Entomology Epidemiology LEFS Malaria MBL RPC Battambang RPC Kampong Cham RPC Phnom Penh Support Function Administrative (Accounting, Procurement, HR, Communication, Grants Office, Secretariat) Support Function Technical ( HSeQM & IT) Virology Prefer not to say Length of Service with IPC. រយៈពេលបំពេញការងារនៅវិទ្យស្ថានប៉ាស្ទ័រកម្ពុជា * Less than 1 year/តិចជាង ១ ឆ្នាំ 1-3 years/១–៣ ឆ្នាំ 3-5 years/៣–៥ ឆ្នាំ 6-9 years/៦-៩ ឆ្នាំ More than 10 year/លើសពី ១០ ឆ្នាំ Prefer not to say When did your last collaboration with the human resources team take place? - តើការងារដែលអ្នកបានធ្វើឬសហការជាមួយនឹងក្រុមការងារផ្នែក HR ចុងក្រោយនៅពេលណា? * ក្នុងអំឡុងពេលខែមុន - < 1 month 1 ទៅ 3 ខែមុន - 1–3 months ago 3 ទៅ 6 ខែមុន - 3–6 months ago លើសពី6ខែ - Over 6 months ago How many times have you worked with the IPC human resources team this year? - តើអ្នកបានធ្វើការជាមួយក្រុមការងារផ្នែក HR ប៉ុន្មានដងក្នុងឆ្នាំនេះ? * លើកដំបូងបង្អស់របស់ខ្ញុំ - This was my first time 2 ទៅ 3 ដង - 2–3 times លើសពី3ដង - More than 3 times How did you submit your request? * Email In-person meeting Informal chat (Telegram/Phone) What type of support did you request or receive from the human resources team? (Select all that apply) * Recruitment or hiring support (Assistance with job applications, interviews, selection process…) Onboarding or orientation (Welcome sessions, introduction to IPC rules, policies, and work culture…) Training or development opportunities (Support in identifying and joining skill-building programs…) Contract or benefits inquiries (Questions about employment terms, benefits, allowances…) Payroll or salary-related inquiries (Clarification on salary, deductions, pay slips…) Leave or attendance management (Requests and records for leave, public holidays, attendance, remote work…) Conflict resolution or workplace advice (Support in resolving disputes or addressing workplace concerns…) Employee engagement or staff event (Activities to build team spirit, such as IPC Day or celebrations…) Performance evaluation or feedback process (Assistance with annual appraisals, probation reviews, and feedback sessions…) Wellbeing support (Motivation, mental health, medical check support…) General information and communication (HR memos, announcements, updates on policies, reminders, newsletters, or other official HR notices…) Certificate, work book, Visa, work permit, or immigration support (Guidance and processing of documents for Cambodian/ foreign staff or interns…) Others ... Do you have any additional comments or suggestions ? - តើអ្នកមានមតិយោបល់អ្វីបន្ថែមសម្រាប់យើងខ្ញុំដែរ ឬទេ? How would you rate the human resources team's responsiveness? * ពិតជាមិនពេញចិត្ត - Very Unsatisfied មិនពេញចិត្ត - Unsatisfied ធម្មតា - Neutral ពេញចិត្ត - Satisfied ពេញចិត្តណាស់ - Very Satisfied How satisfied were you with the final result ? * ពិតជាមិនពេញចិត្ត - Very Unsatisfied មិនពេញចិត្ត - Unsatisfied ធម្មតា- Neutral ពេញចិត្ត - Satisfied ពេញចិត្តណាស់ - Very Satisfied How satisfied are you regarding, gender equity, and inclusiveness in treating staff and making decisions within IPC * ពិតជាមិនពេញចិត្ត - Very Unsatisfied មិនពេញចិត្ត - Unsatisfied ធម្មតា- Neutral ពេញចិត្ត - Satisfied ពេញចិត្តណាស់ - Very Satisfied Did you feel supported in communicating your needs or concerns? * Yes, completely Yes, but with some challenges No Not applicable Was the timeline for your request respected? * Yes, delivered on time Slight delay, but acceptable Significant delay No timeline was agreed Not applicable What did you appreciate most about the collaboration? (Select all that apply) * Fast response time Clear communication Professional attitude Accuracy of the final result Availability and follow-up Respect of deadlines Friendly and helpful approach What could be improved in how the human resources team supports IPC staff? (Select all that apply) * Faster turnaround time Better internal visibility of the service More proactive suggestions from the team Clearer explanation of procedures Improved accuracy of deliverables Do you have any suggestion on how to improve the annual performance review process ? Overall satisfaction with human resources: * 0 1 2 3 4 5 6 7 8 9 10 Welcome to Additional comments or suggestions to help us improve HR services (Please share any feedback, ideas, or experiences, including points not covered in the questions above). បញ្ជូន - Submit If you are human, leave this field blank. Δ
